Metbaber

Terms of Service

Please read these terms carefully before using our platform. By using Metbaber, you agree to these terms.

Last Updated: January 1, 2026
General Terms
Micro Tasks
Web Development
Business Directory
Freelance

1. Acceptance of Terms

By accessing or using Metbaber's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Eligibility

You must be at least 18 years old to use Metbaber. By using our platform, you represent that you are at least 18 years of age and have the legal capacity to enter into binding contracts.

3. Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. User Conduct

You agree not to:

  • Post false, misleading, or fraudulent information
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to our systems
  • Use the platform for any illegal activities

5. Payments and Fees

Metbaber charges fees for certain services. All fees are clearly displayed before you complete a transaction. By using paid services, you agree to pay the applicable fees.

  • Micro Tasks: Commission fee of 5-10% per completed task
  • Web Development: 50% deposit required, remaining 50% upon completion
  • Business Directory: Listing fees as per selected plan
  • Freelance: Service fee of 10% per project (launching soon)

6. Payment Methods

We accept payments through:

  • Telebirr
  • CBE Birr
  • Bank Transfer

All payments are processed securely. Funds are held in escrow until task completion or service delivery.

7. Refund and Cancellation Policy

Refunds are handled on a case-by-case basis:

  • Micro Tasks: Refunds issued if tasks are not completed as specified
  • Web Development: Partial refunds based on work completed
  • Business Directory: No refunds for monthly/yearly plans after activation
  • Freelance: Escrow protection ensures refunds for undelivered work

8. Account Suspension and Termination

We reserve the right to suspend or terminate accounts that violate our terms, including:

  • Fraudulent activities
  • Harassment of other users
  • Multiple policy violations
  • Chargebacks or payment fraud

9. Intellectual Property

All content on Metbaber, including logos, designs, text, and graphics, is the property of Metbaber and protected by copyright laws. You may not copy, modify, or distribute our content without permission.

10. Limitation of Liability

Metbaber is not liable for any indirect, incidental, or consequential damages arising from your use of our platform. Our total liability is limited to the amount you paid us in the previous 12 months.

11. Disclaimer of Warranties

Our platform is provided "as is" without warranties of any kind. We do not guarantee that the platform will be uninterrupted, error-free, or free of viruses.

12. Governing Law

These terms are governed by the laws of Ethiopia. Any disputes arising from these terms shall be resolved in the courts of Addis Ababa, Ethiopia.

13. Changes to Terms

We may update these terms from time to time. We will notify users of material changes via email or platform notification. Continued use of the platform constitutes acceptance of the updated terms.

1. Task Creation

Clients can post tasks specifying platform, action, quantity, price per task, and deadline. All tasks must comply with our content guidelines and Ethiopian laws.

  • Tasks must be legal and ethical
  • No promotion of illegal products or services
  • No hate speech, violence, or discrimination
  • No spam or fraudulent activities

2. Task Completion

Workers must complete tasks as specified in the instructions. Submissions must include verifiable proof (screenshots, links, etc.).

  • Follow task instructions exactly
  • Submit valid proof of completion
  • Meet deadlines
  • No automated bots or fake accounts

3. Payments to Workers

Workers are paid after task approval by the client. Payments are processed within 24 hours of approval.

  • Minimum withdrawal: 50 ETB
  • Payment methods: Telebirr, CBE Birr
  • Commission: 5-10% per task
  • No hidden fees

4. Dispute Resolution

If a client rejects a submission unfairly, workers can open a dispute. Our support team will review and make a final decision within 3 business days.

5. Quality Standards

Workers must maintain quality standards. Repeated low-quality submissions may result in account restrictions. Clients must provide clear instructions and fair evaluations.

1. Project Initiation

A 50% deposit is required before starting any web development project. For projects under 10,000 ETB, full payment may be required upfront.

2. Project Timeline

Timelines are agreed upon before project start. Delays may occur due to:

  • Client feedback delays
  • Scope changes
  • Technical challenges

We communicate all delays promptly.

3. Revisions

We offer unlimited revisions until you are satisfied. Major scope changes may incur additional fees.

4. Ownership and IP

Upon full payment, you own the completed website. We retain the right to showcase the project in our portfolio.

5. Hosting and Maintenance

Hosting and maintenance are optional services. We are not responsible for issues caused by third-party hosting providers.

Project Delivery

Projects are considered complete when:

  • All agreed features are functional
  • Client approves the final product
  • Final payment is made

1. Listing Guidelines

All business listings must be accurate and truthful. We reserve the right to reject or remove listings that violate our guidelines.

  • Business must be legitimate and operational
  • No fake or duplicate listings
  • Categories must accurately reflect business type
  • Contact information must be valid

2. Listing Plans

We offer three listing plans:

  • Basic (Free): 1 listing, pending approval
  • Premium (1,500 ETB/month): 3 listings, immediate activation
  • Business+ (5,000 ETB/year): Unlimited listings, immediate activation

3. Listing Removal

Listings may be removed for:

  • Inaccurate or misleading information
  • Complaints from customers
  • Expired subscription (for paid plans)
  • Violation of terms

4. Featured Listings

Premium and Business+ plans receive featured placement. We do not guarantee specific ranking positions as results may vary.

5. Reviews and Ratings

Users may leave reviews for businesses. We do not edit or remove reviews unless they violate our content guidelines (false information, harassment, spam).

1. Platform Launch

The freelance marketplace is currently in development and launching soon. Terms are subject to change before official launch.

2. Freelancer Registration

Freelancers must complete profile verification before accepting projects. Certain categories may require skills testing.

  • Valid identification required
  • Portfolio submission for creative categories
  • Skills assessment for technical roles

3. Project Posting

Clients post projects with budgets, deadlines, and requirements. Funds are held in escrow until project completion.

4. Escrow Protection

Client funds are held securely until:

  • Project is completed and approved
  • Dispute is resolved
  • Refund is processed

5. Service Fees

Metbaber charges a 10% service fee on completed projects. This fee is deducted from the freelancer's payment.

6. Dispute Resolution

If disputes arise, our team will mediate. Funds remain in escrow until resolution. In severe cases, we may arbitrate a decision.

Coming Soon

Full freelance terms will be published upon platform launch. Early access users will receive notification of any term changes.

Questions About Our Terms?

Our legal team is available to answer your questions about our terms of service.

Contact Legal Team